HOW TO BOOK
1. Please check the availability of the days and hours from calendar below and send us your request!
    You can book your guide from two hours at the minimum.
    Our options are also available.
2. Our suggested itinerary and  a quotation will be sent to you.
3. Finalize the itinerary and invoice, and pay by the due date via PayPal or Bank Transfer to confirm it.   

If you wish to request within 24 hours, please try to send us the request form. 

For any further questions or issues regarding payment please email us at info@h-jexp.com

PRICE  (Up to 5 people)
The first two hours (minimum hour requirement): ¥10,000 per a party
Additional hourly price: ¥5,000 per a party.
¥1,000 per person for each sightseeing spot.
Deposit: ¥2,000 or 10% of the total tour price (whichever is greater)
Any additional expenses for you and a guide such as transportation fee beyond the center of Tokyo (23 wards), food, drinks, admission fees are subject to additional fees.

 

CANCELLATION POLICY
Cancellation of a booking by The Client should be made in writing via the contact form on the Company’s website (http://h-jexp.com/contact/). The Company will only consider cancellation given in writing by The Client. If The Client has sent notice of cancellation in writing and has received no written response from the Company, it is the responsibility of The Client to make contact with The Company by telephone [+81 (0) 80-6956-4032].

The following cancellation charges will apply:
Your deposit is not refundable after your reservation is confirmed.
50% 3 days prior to the booking day (local time).
100% on the booking day (local time).

If the Company has made any reservations on behalf of The Client with any other agencies such as public transportation, tourist attractions and facilities, the cancellation policies of the individual service provider must be honored.  Those cancellation policies will be stated separately, by the Company, within the tour itinerary at the time of booking confirmation.